Sales & Service Center Employee Engagement

Motivate & celebrate your frontline problem solvers and top brand ambassadors – your call center employees. Using Spotlights by NextBee you can create a low attrition, highly productive but fun call center culture by automatically recognizing employees and rewarding positive behaviors.

42%

Of call center employees said they can provide a more valuable service if better trained

25%

Voluntary turnover rate
within the first 6 months, for call center employees.

50%

of call center employees
reported feeling exhausted
due to high-stress levels.

Create A Fun Culture Easily

Sales & service center employees are the voice of a company. When you boost their feeling of team, encourage idea sharing and give them recognition you boost morale. This can easily be achieved with team building modules such as kudos, badges, leaderboards, curated team generated content, and more..

Speed Up Onboarding and Increase Training Effectiveness

From recruiting to creating company culture – great call center teams are connected and engaged. Spotlights by NextBee drives employee engagement, reduces call center attrition, creates employee referral opportunities, automate team building and onboarding processes through integration (LMS, CRM, etc.), and more.

Effective Retail Employee Engagement Starts with Proven Methods

Recognition & Communication Modules
Exclusive Retail Employee Promotion & Incentives Modules
Team Building Gamification Modules
Incentivized Onboarding & Training Modules

Easy to Setup & Flexible to Run

Easily define rules/goals and incorporate game features to boost work activity, reward and recognize desired behaviors, and track progress.

Reduce Turnover, Motivate, and Collaborate

Gamification helps team members stay connected with others in the team, motivates members with team and individual recognition, and encourages employees to attain business goals which boosts retention.

Unlimited Rewards

Reward retail employees for their continued efforts by offering employee discounts and/or gift cards from either in-house or through nearly 200 vendor options.

Reduce Overhead with Commission Free Rewards

Flexible redemption rules can motivate users to redeem rewards and since we never take a commission on rewards, you save even more money.
Solve Your Employee Engagement Problems

Get Started with Spotlights Today!

Align your company, your teams and your individual employees to foster a company culture that generates greater excellence.

Address

NextBee Corporation
155 Bovet Rd Suite 700
San Mateo, CA 94402

Send us an email

support@nextbee.com

© 2020 NextBee Corporation. All rights reserved. NextBee and BuzzWidgets are trademarks of NextBee Corporation.

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