Sales & Service Center Employee Engagement
Motivate & celebrate your frontline problem solvers and top brand ambassadors – your call center employees. Using Spotlights by NextBee you can create a low attrition, highly productive but fun call center culture by automatically recognizing employees and rewarding positive behaviors.
42%
Of call center employees said
they can provide a more
valuable service if better trained
25%
Voluntary turnover rate
within the first 6 months, for call center employees.
within the first 6 months, for call center employees.
50%
of call center employees
reported feeling exhausted
due to high-stress levels.
reported feeling exhausted
due to high-stress levels.
Create A Fun Culture Easily
Sales & service center employees are the voice of a company. When you boost their feeling of team, encourage idea sharing and give them recognition you boost morale. This can easily be achieved with team building modules such as kudos, badges, leaderboards, curated team generated content, and more..
Referral Opportunities With Easy Onboarding Process
From recruiting to creating company culture – great call center teams are connected and engaged.
Spotlights by NextBee drives employee engagement, reduces call center attrition, creates employee referral opportunities, automate team building and onboarding processes through integration (LMS, CRM, etc.), and more.
Effective Call Center Employee Engagement Starts with Proven Methods
Recognition & Communication Modules
Exclusive Retail Employee Promotion & Incentives Modules
Team Building Gamification Modules
Incentivized Onboarding & Training Modules
Easy to Setup & Flexible to Run
Easily define rules/goals and incorporate game features to boost work activity, reward and recognize desired behaviors, and track progress.
Reduce Turnover, Motivate, and Collaborate
Gamification helps team members stay connected with others in the team, motivates members with team and individual recognition, and encourages employees to attain business goals which boosts retention.
Unlimited Rewards
Reward retail employees for their continued efforts by offering employee discounts and/or gift cards from either in-house or through nearly 200 vendor options.
Reduce Overhead with Commission Free Rewards
Flexible redemption rules can motivate users to redeem rewards and since we never take a commission on rewards, you save even more money.
Align your company, your teams and your individual employees to foster a company culture that generates greater excellence.
Address
NextBee Corporation
155 Bovet Rd Suite 700
San Mateo, CA 94402
Send us an email
support@nextbee.com
© 2024 NextBee Corporation. All rights reserved. NextBee and BuzzWidgets are trademarks of NextBee Corporation.
